Why Choose Thornton’s Heating & Air Conditioning?

If you live in the triad area, you’ve likely heard the name Thornton’s Heating & Air, driven by our trucks, or seen us working on your neighbor’s unit over the past 50 plus years. Perhaps you’re one of existing loyal customers who allow us to service your units each year and call us for any repairs or service work. There are several reasons to choose Thornton’s Heating & Air for any of your HVAC needs but understanding why and who we are matters.
Who is Thornton’s Heating & Air?
Thornton’s Heating & Air is a privately held company located in Graham, North Carolina. For over 50 years we’ve been serving residential and commercial customers throughout the triad including Alamance, Guilford, Forsyth, Orange, Durham, Rockingham, and Caswell counties. Our company is a family-owned business that has been handed down from generation to generation. At Thorntons, we are looking for relationships to obtain lifetime customers, not just “one and done”. Thornton’s has and always will go to great lengths to ensure our customers are satisfied with our service.
The Current President of Thornton’s Heating & Air, Aaron Graff, has 40+ years of hands-on residential, commercial and industrial HVAC experience. This consists of residential design layout, installation and service, conformance testing for manufacturers of A/C equipment, designing and installing equipment. Some of Aaron’s experience includes designing and installing equipment for projects including:
- preserving the original Constitution of the United States at the library of congress
- maintaining and designing custom cooling systems for IT Data centers across North America
- cooling electronic systems for NASA before rockets launch
- working with all branches of the US military on custom systems designed to operate anywhere in the world, as well as all government agencies
To further back up our knowledge, Tim Thornton, VP of Sales, has over 40+ years with HVAC experience in this very region. He can design, diagnose, install and provide solutions for any scenario provided to him. Tim managed Thorntons for 21 years after it was handed down by his father, Frank Thornton. He is well known in the community and served honorably for four years active and 2-year reserves in the US Marine Corp. As our customers know, Tim is an exceptional person who is very determined to create the correct path and options for our customers.
More Than What We Do: Who We’re Not
While Thornton’s Heating & Air is here to serve all of the HVAC needs of our community, there are several factors that set us apart from other HVAC companies in the area. We are not one of the “other companies” which charge homeowners $400 to $600 for a $25.00 part or add 4 to 5 other surprise charges on your bill to meet a minimum. At Thornton’s we pride ourselves on ethical conduct and fair, consistent pricing.
There is currently an abundance of new HVAC companies in Central North Carolina over the last few years for people to choose from, some which are started on the premise of a path to get rich quickly. Others may be just trying to fulfill a dream and own a company. Thorntons goal is to be successful; however, we choose to do so with fair and consistent pricing. Our more than 50 years of success can be attributed to our drive to succeed while always remembering that we are deeply connected to the people and communities we serve throughout North Carolina. Relationships matter! We plan to provide the very best service to all for the next 50 years, too!
At Thornton’s Heating & Air, our honest, experienced, and trained professionals are here to help you with any of your residential or commercial heating and air conditioning needs, duct work, air purification and more. We encourage you to contact us today to see the Thornton’s difference for yourself!
